Jeanne came to Coast to Coast for assistance after she had a debilitating stroke. Due to her medical problems she was unable to continue working in a factory. The hospital helped Jeanne apply for Social Security disability, but she couldn’t read or speak English and didn’t understand the letters she was receiving. She met with a CCLA attorney and Creole speaking paralegal. Our attorney filed a representation form and began communicating with the Social Security disability division. The attorney provided Jeanne’s updated medical information to Social Security and made sure that Jeanne had transportation and directions to all of her Social Security medical exams.
In the middle of the process, the Social Security offices were closed due to COVID-19 and the disability offices stopped making medical determinations except in very limited cases. Our team was able to reach the adjudicator on the case and got confirmation that Jeanne’s case had been granted just before they closed. However, the final step before receiving payments in to have an interview with Social Security. The CCLA attorney was able to set up a phone interview for Jeanne with the only Creole speaking representative still available. The interview was successful and Jeanne was able to receive over $2,000 in back benefits and $1000 per month ongoing. She could now receive Medicare instead of the charity care hospital health coverage, and could also pay her rent.
A successful COVID-19 response case!